Caution! The workarounds below will break RST RAID arrays and could lead to data loss. If your system has RST RAID arrays you should consider an alternate solution.
Workaround 1: Disable RST Control in BIO
This workaround requires BIOS options to enable or disable RST Control and is not available on all systems
Note: Please backup all important data before you proceed!
- Restart and enter the system BIOS
- Locate the RST Configuration settings in BIOS
- Change "RST Controlled" to "Not RST Controlled"
- Save and exit BIOS
- Open KSM and update the drive firmware
Once these steps are completed you may optionally switch back to "RST Controlled" in BIOS.
Workaround 2: Switch from RAID to AHCI in BIOS
This workaround is to change your system storage mode from RAID to AHCI and should work on all systems.
Note: Please backup all important data before you proceed!
- Open msconfig
- Select the Boot tab
- Check Safe boot (minimal)
- Click OK and Restart
- When the system restarts go into the system BIOS
- Change the storage mode from RAID to AHCI
- Save and exit BIOS
- Wait for Windows to boot into safe mode
- Open msconfig
- Select the Boot tab
- Uncheck Safe boot
- Click OK and Restart
- Wait for Windows to boot normally
- Open KSM and update the drive firmware
Once these steps are completed you may optionally switch the storage mode back to RAID in BIOS.
FAQ: KSD-001525-001-01