Windows assigns new drive letters to the next available physical drive. It will sometimes take the same drive letter as a network drive for this reason. This is a common problem with removable storage devices. Please use the following procedure to resolve this problem.
- With the reader plugged into a USB port, type Computer Management in the Windows Search bar and press Enter.
- Select Disk Management on the left window pane.
- Locate the reader on the right window pane.
- Right-click on the drive and select “Change Drive Letter and Paths” and assign it a new drive letter that is not being used by a mapped network drive.
- Go back to “Computer” and open it to see if the reader is assigned the drive letter you chose.
FAQ: KFR-011411-GEN-01
