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申請保固換貨 - 經銷商

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請閱讀
1. 此流程僅適用於經銷商。如果您不是經銷商,請使用 <一般使用者申請單>

2. 保固換貨時需要原始發票。

'3. 保固僅限於故障品換貨/產品維修。

4. 請先確認所有資訊,再送出您的申請。若有任何差異,可能導致流程延遲。

5. 您必須先取得 RMA 號碼,再寄出產品。RMA 審核程序一般需要 1 到 2 個工作天。

 

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    您的 Kingston 產品
    請根據您快閃記憶體產品的容量選擇產品型號。產品型號也可能依據特定的設計而有所不同 (即 DT109B/16GB 和 DT109K/16GB)。
    請將您有問題的記憶體產品之確實數量輸入此欄位。

    如果產品內含多個組件 (例如,擁有個別蓋子和吊環的 USB 隨身碟),這就符合單一產品的稱謂,而且您應該在此欄位中輸入 1。
    大多數的記憶體產品會包含修訂版本。此號碼可用於協助識別您的產品。 請參閱以下圖例來找到 Kingston 記憶體產品上的修訂版本。

    ts revision memory
    ts revision box red修訂版本ts revision box green工作命令編號


    如果您找不到修訂版本,則請尋找下列格式的號碼:
      修訂版本範例: 9911111-111.A11LF


    請注意,(99) 及/或 (LF) 可能不存在。
    附加購買證明
    保固更換時,必須出示有標示原購買處及購買日期的證明文件。
    • 標準換貨
    Standard replacement:
    Customer returns the defective product to Kingston before the replacement part is shipped. Subject to availability, the replacement part will be shipped to the customer on the following business day of the product being received. All requests are processed within 2 business days.
    請更正上述反白顯示的資訊。
    保持聯絡!請註冊電子郵件,以瞭解 Kingston 最新動態和更多訊息。