KC3000 PCIe 4.0 NVMe M.2 SSD - Assistance technique

Pour déterminer quel pilote NVMe est utilisé, vous pouvez exécuter l’outil de benchmark AS SSD et sélectionner votre SSD NVMe Kingston dans le menu déroulant. Cela indiquera le pilote utilisé pour ce SSD. Si le pilote est « iaStorAC », alors votre SSD utilise le pilote Intel. Si le pilote est « stornvme », alors votre SSD utilise le pilote Microsoft. Remarque : Les SSD NVMe de Kingston étant prêts à l’emploi, nous ne fournissons donc pas de pilotes supplémentaires.

FAQ: KSD-001525-001-00

Select the following link to learn how to install your M.2 SSD: https://www.kingston.com/blog/personal-storage/install-m2-ssd

FAQ: KSD-012010-001-00

Select the following link to learn how to install your M.2 SSD into Playstation 5: https://www.kingston.com/blog/gaming/ps5-ssd-nvme-m2-install

FAQ: KSD-012010-001-01

The easiest way to ensure that your new SSD appears as your boot drive is to ensure that it is the only storage device connected during installation. 
If this is not possible, or if you previously cloned your old data to your new drive, confirm that the new drive appears as a boot device in the system BIOS, then select it for booting.

FAQ: KSD-012010-001-03

There are various reasons a new drive might not accept an OS installation. Use these steps to help troubleshoot your install:

-Confirm that the system BIOS recognizes your new SSD and if not, visit the motherboard / system manufacturer’s website to see if there is a new BIOS available.
-Verify your BIOS settings are configured to accept a new NVMe SSD.
-Confirm that your target operating system supports NVMe SSDs (e.g., Windows 8 or later)

Note: Kingston SSDs do not require additional drivers to operate.

FAQ: KSD-012010-001-05

Windows 7 doesn’t natively support NVMe SSDs. If you wish to install Windows 7 on your NVMe SSD, please refer to this Microsoft hotfix explanation:

https://support.microsoft.com/en-us/topic/update-to-add-native-driver-support-in-nvm-express-in-windows-7-and-windows-server-2008-r2-03cd423b-d42e-66c2-722b-019d16455a6b

FAQ: KSD-012010-001-06

No, Kingston NVMe SSDs do not require a special NVMe driver. The inbox drivers present in Windows 8 and later are sufficient.

FAQ: KSD-012010-001-07

First, you should confirm that the SSD is seen within the system BIOS. Enter your BIOS (usually, Del, F2, F10, or F12 key) and navigate through your storage configuration menu(s) to see if the drive is correctly identified and present. If the drive isn’t present, power off the system, check the installation and connections to confirm the drive is seated and/or connected properly. 

If the drive is present in the BIOS, you may need to initialize the disk within the operating system. Follow the steps below to initialize.

For Windows:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Windows OS.
Step 2: Press Windows + X and choose Disk Management.
Step 3: If the SSD is new and not initialized, a popup will appear saying "Initialize Disk."
Step 4: Choose between: MBR (Master Boot Record): Suitable for drives under 2TB and older systems. GPT (GUID Partition Table): Recommended for modern systems and drives larger than 2TB.
Step 5: Click OK to initialize the disk.
Step 6: Once initialized, you'll see the SSD as "Unallocated." Right-click on it and select New Simple Volume.
Step 7: Follow the on-screen prompts (keeping all defaults is Okay)  to format and assign a drive letter to the SSD.

For macOS:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Mac OS.
Step 2: Open Disk Utility (you can find it using Spotlight with Cmd + Space and then typing "Disk Utility").
Step 3: In the left pane, select your SSD.
Step 4: Click on Erase.
Step 5: Provide a name for the drive, and under Format, choose: APFS for newer Macs and SSDs. Mac OS Extended (Journaled) for older systems or HDDs.
Step 6: Click Erase. Once the process completes, the SSD will be ready for use.

For Linux:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Linux OS.
Step 2: Open a terminal.
Step 3: Enter sudo fdisk -l to list all connected drives. Identify your SSD by its size and note the device name, e.g., /dev/sdb.
Step 4: Initialize the SSD using fdisk or parted. Here's a basic guide using fdisk: Enter sudo fdisk /dev/sdb (replace /dev/sdb with your SSD's device name). Press g to create a new GPT partition table. Press n to create a new partition. Follow the prompts to specify the size and type. Press w to write the changes.
Step 5: Format the new partition on the SSD (e.g., /dev/sdb1). You can format it with the filesystem of your choice: For ext4: sudo mkfs.ext4, For ext3: sudo mkfs.ext3 /dev/sdb1 /dev/sdb1, For FAT32: sudo mkfs.vfat /dev/sdb1
Step 6: Mount the SSD: Create a mount point: sudo mkdir /mnt/myssd, Mount the SSD: sudo mount /dev/sdb1 /mnt/myssd, Remember to replace /dev/sdb1 with your SSD's partition name.

FAQ: KSD-012010-001-15

There are a variety of external enclosures available on the market. While Kingston aims to be compatible with all system types, occasionally, there may be an incompatibility. If you continue to have trouble with your external SSD enclosure, you may want to try a different enclosure.

FAQ: KSD-012010-001-18

Please refer to this blog post discussing M.2 technology.
https://www.kingston.com/en/blog/pc-performance/two-types-m2-vs-ssd

FAQ: KSD-012010-001-16

SSD firmware is the integrated software within an SSD that manages its operations, including communication with the host system, data storage and retrieval, wear leveling, and error correction. Kingston recommends that you always maintain the latest firmware.

If your SSD requires new firmware, you will receive a notification when running Kingston’s SSD Manager software, located here: www.kingston.com/ssdmanager

FAQ: KSD-012010-001-11

M.2 est le facteur de forme physique. SATA et PCIe désignent l'interface de stockage. La différence principale réside dans la performance et le protocole (langage) du SSD M.2.

Les spécifications du M.2 sont conçues pour assurer sa compatibilité avec les interfaces SATA et PCIe des SSD. Les SSD M.2 SATA utilisent le même contrôleur actuellement utilisé sur les SSD SATA 2,5 pouces. Les SSD M.2 PCIe utilisent un contrôleur spécifiquement conçu pour le protocole PCIe. Un SSD M.2 peut supporter un seul protocole, mais sur certains systèmes des emplacements M.2 acceptent soit l'interface SATA ou PCIe.

FAQ: KSD-004005-001-00

Click here to learn more about the differences between these two types of SSDs.
https://www.kingston.com/en/blog/pc-performance/nvme-vs-sata

FAQ: KSD-012010-001-19

When cloning to a new drive larger than the source drive, the software may not properly scale partition size. When this occurs, you might end up with unused space. To avoid this, follow our cloning instructions located here: www.kingston.com/cloning

FAQ: KSD-012010-001-04

SSD firmware is the integrated software within an SSD that manages its operations, including communication with the host system, data storage and retrieval, wear leveling, and error correction. Kingston recommends that you always maintain the latest firmware.

If your SSD requires new firmware, you will receive a notification when running Kingston’s SSD Manager software, located here: www.kingston.com/ssdmanager

FAQ: KSD-012010-001-11

Kingston does not offer DOS-based firmware updates at this time.

FAQ: KSD-012010-001-12

Unless explicitly indicated, no, an SSD update will not erase data from the drive. However, before performing any SSD firmware updates, Kingston recommends all data on the target drive be backed up before proceeding with the firmware update.

FAQ: KSD-012010-001-13

While it may be possible to update your target drive’s firmware via USB storage enclosure, Kingston does not recommend it. Proper update procedure involves having your target SSD connected directly to the system ports (e.g., SATA or NVMe).

FAQ: KSD-012010-001-14

When cloning to a new drive larger than the source drive, the software may not properly scale partition size. When this occurs, you might end up with unused space. To avoid this, follow our cloning instructions located here: www.kingston.com/cloning

FAQ: KSD-012010-001-04

There are various reasons a new drive might not accept an OS installation. Use these steps to help troubleshoot your install:

-Confirm that the system BIOS recognizes your new SSD and if not, visit the motherboard / system manufacturer’s website to see if there is a new BIOS available.
-Verify your BIOS settings are configured to accept a new NVMe SSD.
-Confirm that your target operating system supports NVMe SSDs (e.g., Windows 8 or later)

Note: Kingston SSDs do not require additional drivers to operate.

FAQ: KSD-012010-001-05

First, you should confirm that the SSD is seen within the system BIOS. Enter your BIOS (usually, Del, F2, F10, or F12 key) and navigate through your storage configuration menu(s) to see if the drive is correctly identified and present. If the drive isn’t present, power off the system, check the installation and connections to confirm the drive is seated and/or connected properly. 

If the drive is present in the BIOS, you may need to initialize the disk within the operating system. Follow the steps below to initialize.

For Windows:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Windows OS.
Step 2: Press Windows + X and choose Disk Management.
Step 3: If the SSD is new and not initialized, a popup will appear saying "Initialize Disk."
Step 4: Choose between: MBR (Master Boot Record): Suitable for drives under 2TB and older systems. GPT (GUID Partition Table): Recommended for modern systems and drives larger than 2TB.
Step 5: Click OK to initialize the disk.
Step 6: Once initialized, you'll see the SSD as "Unallocated." Right-click on it and select New Simple Volume.
Step 7: Follow the on-screen prompts (keeping all defaults is Okay)  to format and assign a drive letter to the SSD.

For macOS:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Mac OS.
Step 2: Open Disk Utility (you can find it using Spotlight with Cmd + Space and then typing "Disk Utility").
Step 3: In the left pane, select your SSD.
Step 4: Click on Erase.
Step 5: Provide a name for the drive, and under Format, choose: APFS for newer Macs and SSDs. Mac OS Extended (Journaled) for older systems or HDDs.
Step 6: Click Erase. Once the process completes, the SSD will be ready for use.

For Linux:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Linux OS.
Step 2: Open a terminal.
Step 3: Enter sudo fdisk -l to list all connected drives. Identify your SSD by its size and note the device name, e.g., /dev/sdb.
Step 4: Initialize the SSD using fdisk or parted. Here's a basic guide using fdisk: Enter sudo fdisk /dev/sdb (replace /dev/sdb with your SSD's device name). Press g to create a new GPT partition table. Press n to create a new partition. Follow the prompts to specify the size and type. Press w to write the changes.
Step 5: Format the new partition on the SSD (e.g., /dev/sdb1). You can format it with the filesystem of your choice: For ext4: sudo mkfs.ext4, For ext3: sudo mkfs.ext3 /dev/sdb1 /dev/sdb1, For FAT32: sudo mkfs.vfat /dev/sdb1
Step 6: Mount the SSD: Create a mount point: sudo mkdir /mnt/myssd, Mount the SSD: sudo mount /dev/sdb1 /mnt/myssd, Remember to replace /dev/sdb1 with your SSD's partition name.

FAQ: KSD-012010-001-15

There are a variety of external enclosures available on the market. While Kingston aims to be compatible with all system types, occasionally, there may be an incompatibility. If you continue to have trouble with your external SSD enclosure, you may want to try a different enclosure.

FAQ: KSD-012010-001-18

Please refer to this blog post discussing M.2 technology.
https://www.kingston.com/en/blog/pc-performance/two-types-m2-vs-ssd

FAQ: KSD-012010-001-16

When cloning to a new drive larger than the source drive, the software may not properly scale partition size. When this occurs, you might end up with unused space. To avoid this, follow our cloning instructions located here: www.kingston.com/cloning

FAQ: KSD-012010-001-04

Select the following link to learn how to install your M.2 SSD: https://www.kingston.com/blog/personal-storage/install-m2-ssd

FAQ: KSD-012010-001-00

Select the following link to learn how to install your M.2 SSD into Playstation 5: https://www.kingston.com/blog/gaming/ps5-ssd-nvme-m2-install

FAQ: KSD-012010-001-01

The easiest way to ensure that your new SSD appears as your boot drive is to ensure that it is the only storage device connected during installation. 
If this is not possible, or if you previously cloned your old data to your new drive, confirm that the new drive appears as a boot device in the system BIOS, then select it for booting.

FAQ: KSD-012010-001-03

There are various reasons a new drive might not accept an OS installation. Use these steps to help troubleshoot your install:

-Confirm that the system BIOS recognizes your new SSD and if not, visit the motherboard / system manufacturer’s website to see if there is a new BIOS available.
-Verify your BIOS settings are configured to accept a new NVMe SSD.
-Confirm that your target operating system supports NVMe SSDs (e.g., Windows 8 or later)

Note: Kingston SSDs do not require additional drivers to operate.

FAQ: KSD-012010-001-05

Windows 7 doesn’t natively support NVMe SSDs. If you wish to install Windows 7 on your NVMe SSD, please refer to this Microsoft hotfix explanation:

https://support.microsoft.com/en-us/topic/update-to-add-native-driver-support-in-nvm-express-in-windows-7-and-windows-server-2008-r2-03cd423b-d42e-66c2-722b-019d16455a6b

FAQ: KSD-012010-001-06

There are a variety of external enclosures available on the market. While Kingston aims to be compatible with all system types, occasionally, there may be an incompatibility. If you continue to have trouble with your external SSD enclosure, you may want to try a different enclosure.

FAQ: KSD-012010-001-18

First, you should confirm that the SSD is seen within the system BIOS. Enter your BIOS (usually, Del, F2, F10, or F12 key) and navigate through your storage configuration menu(s) to see if the drive is correctly identified and present. If the drive isn’t present, power off the system, check the installation and connections to confirm the drive is seated and/or connected properly. 

If the drive is present in the BIOS, you may need to initialize the disk within the operating system. Follow the steps below to initialize.

For Windows:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Windows OS.
Step 2: Press Windows + X and choose Disk Management.
Step 3: If the SSD is new and not initialized, a popup will appear saying "Initialize Disk."
Step 4: Choose between: MBR (Master Boot Record): Suitable for drives under 2TB and older systems. GPT (GUID Partition Table): Recommended for modern systems and drives larger than 2TB.
Step 5: Click OK to initialize the disk.
Step 6: Once initialized, you'll see the SSD as "Unallocated." Right-click on it and select New Simple Volume.
Step 7: Follow the on-screen prompts (keeping all defaults is Okay)  to format and assign a drive letter to the SSD.

For macOS:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Mac OS.
Step 2: Open Disk Utility (you can find it using Spotlight with Cmd + Space and then typing "Disk Utility").
Step 3: In the left pane, select your SSD.
Step 4: Click on Erase.
Step 5: Provide a name for the drive, and under Format, choose: APFS for newer Macs and SSDs. Mac OS Extended (Journaled) for older systems or HDDs.
Step 6: Click Erase. Once the process completes, the SSD will be ready for use.

For Linux:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Linux OS.
Step 2: Open a terminal.
Step 3: Enter sudo fdisk -l to list all connected drives. Identify your SSD by its size and note the device name, e.g., /dev/sdb.
Step 4: Initialize the SSD using fdisk or parted. Here's a basic guide using fdisk: Enter sudo fdisk /dev/sdb (replace /dev/sdb with your SSD's device name). Press g to create a new GPT partition table. Press n to create a new partition. Follow the prompts to specify the size and type. Press w to write the changes.
Step 5: Format the new partition on the SSD (e.g., /dev/sdb1). You can format it with the filesystem of your choice: For ext4: sudo mkfs.ext4, For ext3: sudo mkfs.ext3 /dev/sdb1 /dev/sdb1, For FAT32: sudo mkfs.vfat /dev/sdb1
Step 6: Mount the SSD: Create a mount point: sudo mkdir /mnt/myssd, Mount the SSD: sudo mount /dev/sdb1 /mnt/myssd, Remember to replace /dev/sdb1 with your SSD's partition name.

FAQ: KSD-012010-001-15

While it may be possible to update your target drive’s firmware via USB storage enclosure, Kingston does not recommend it. Proper update procedure involves having your target SSD connected directly to the system ports (e.g., SATA or NVMe).

FAQ: KSD-012010-001-14

Unless explicitly indicated, no, an SSD update will not erase data from the drive. However, before performing any SSD firmware updates, Kingston recommends all data on the target drive be backed up before proceeding with the firmware update.

FAQ: KSD-012010-001-13

Kingston does not offer DOS-based firmware updates at this time.

FAQ: KSD-012010-001-12

SSD firmware is the integrated software within an SSD that manages its operations, including communication with the host system, data storage and retrieval, wear leveling, and error correction. Kingston recommends that you always maintain the latest firmware.

If your SSD requires new firmware, you will receive a notification when running Kingston’s SSD Manager software, located here: www.kingston.com/ssdmanager

FAQ: KSD-012010-001-11

No, Kingston NVMe SSDs do not require a special NVMe driver. The inbox drivers present in Windows 8 and later are sufficient.

FAQ: KSD-012010-001-07

Please refer to this blog post discussing M.2 technology.
https://www.kingston.com/en/blog/pc-performance/two-types-m2-vs-ssd

FAQ: KSD-012010-001-16