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support category usb
DataTraveler Exodia (DTX)

DataTraveler Exodia - Dukungan

Video

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Penggunaan Drive USB pada Komputer Mac

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Penggunaan Drive USB dengan Linux Ubuntu

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Penggunaan Drive USB pada PC Windows

Pertanyaan yang Sering Diajukan

Hal ini umum terjadi pada penyimpanan flash, baik penyimpanan SSD internal atau USB eksternal, yang sebagiannya disebabkan oleh perbedaan dalam cara menghitung megabyte antara produsen memori flash vs produsen hard disk dengan piringan berputar. Produsen hard disk menghitung satu megabyte (atau 1.000x1.000 byte) sebagai 1.000KB, sedangkan perhitungan biner untuk penyimpanan berbasis flash adalah 1.024KB.

Contoh: Untuk perangkat penyimpanan berbasis flash 1TB, Windows akan menghitungnya sebagai berkapasitas 931,32GB. (1.000.000.000.000÷1.024÷1.024÷1.024=931,32GB).

Selain itu, Kingston mencadangkan sebagian dari kapasitas yang tercantum untuk pemformatan dan fungsi lainnya seperti firmware dan/atau informasi khusus pengontrol sehingga sebagian dari kapasitas yang tercantum tidak tersedia untuk penyimpanan data.

FAQ: KDT-010611-GEN-06

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Windows may not recognize the MacOS Extended or Standard file system. To resolve, format the drive in macOS with MacOS DOS or exFAT file system so that it can be used in both environments.

WARNING: Formatting will erase all of the data on the DataTraveler. Back up your data before proceeding.

  1. Insert the DataTraveler into the macOS machine and wait for it to mount.
  2. Click on the "GO" option on the menu bar.
  3. Double-click on Utilities (If you do not see Utilities, double-click on Applications and then double-click on the Utilities folder.)
  4. Double-click on the Disk Utility icon.
  5. On the Disk Utility Dialog box, click once on the Kingston DataTraveler active partition.
    Note: There will be two listings for the DataTraveler, the first one is the active partition and the second is the volume label.
  6. Click the erase tab located on the right side of the screen.
  7. Using the Volume Format drop-down, select "MS-DOS File System" or "exFAT" from the list.
  8. Click Erase.

Note: macOS 10.6.5 and later has full support for read and write access of exFAT formatted drives. However, macOS still has read only access to NTFS formatted drives.

Some devices (MP3 players, digital photo frames, etc) will not read NTFS or exFAT file systems.

Also Windows XP and Vista will require an update in order to access exFAT.

FAQ: KDT-010611-GEN-18

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When you delete files from a storage drive while the drive is connected to a macOS system, macOS will keep a backup of the deleted files, allowing you to recover files if accidentally deleted. Because of this feature, macOS will also reserve space on the drive in the event that you do recover the deleted files. Therefore, in order to recover the available storage space back to the drive, you will need to empty the macOS Trash Bin, while the drive in question is connected to the masOS computer. 

Should this not work, a complete format of the device should be done. Please follow these instructions to format your Kingston drive.

WARNING: Formatting will erase all your data so please make sure you have a copy before proceeding.

  1. Go to Go > Applications > Utilities and Open Disk Utility.
  2. Choose your drive from the left panel and then click Erase on the right.
  3. Select a Volume Format. Select MS-DOS File System or exFAT if you plan to use the drive on macOS and Windows. If used only in a Mac then select Mac OS Extended as the Volume Format.
  4. Click Erase.

FAQ: KDT-010611-GEN-04

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Although it is possible to boot from the DataTraveler, it is not a feature Kingston supports.These drives are intended as storage devices.

FAQ: KTD-082913-GEN-27

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Pada sebagian besar kasus, hal yang wajar jika perangkat USB eksternal menjadi hangat atau panas saat disentuh karena selongsong luarnya membantu pendinginan komponen internal dengan melepaskan panas ke udara.

Beberapa faktor yang menyebabkan perangkat eksternal USB menjadi hangat atau panas:

    • Bahan: Flash drive dan pembaca kartu berbahan logam cenderung menjadi lebih hangat saat digunakan dibandingkan dengan jenis perangkat flash USB lainnya. Hal ini semata-mata karena logam jauh lebih mudah menyerap panas dibandingkan dengan bahan seperti plastik.
    • Suhu Lingkungan: Jika perangkat host atau lingkungan sekitarnya bersuhu tinggi, kemampuan pendinginan drive akan menurun. Drive USB sering kali menjadi lebih hangat saat digunakan di lingkungan yang panas atau pada perangkat yang hangat.
      • Transfer File: Mentransfer file berukuran besar atau file dalam jumlah besar dapat menaikkan suhu drive. File besar memerlukan waktu lebih lama untuk ditransfer sehingga membutuhkan lebih banyak energi yang berarti menghasilkan panas lebih tinggi. Mentransfer file secara berurutan dan cepat memiliki efek yang sama seperti mentransfer file besar, yaitu menaikkan suhu drive. Selama transfer data, drive memanas secara internal dan melepaskan panas melalui casingnya.
    Catatan: Tidak ada satu pun faktor yang disebutkan di atas yang berdampak terhadap fungsionalitas perangkat USB.

    Setelah transfer data selesai, tunggu 30-60 detik sebelum mencabut perangkat USB dari mesin host. Tindakan ini seharusnya memberikan waktu yang cukup untuk menurunkan suhu perangkat USB.

    FAQ: KTD-021211-GEN-01

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    This is a limitation of the FAT32 file system, which has a limit on the number of files stored on the root of the drive. In order to transfer more data to this unit, you will need perform one of the following.

    A) Create folder(s) on the root of the drive and then transfer all data to the folder(s). Once this is done, you should be able to transfer more data to the DataTraveler.

    B) Backup the data on the drive to another storage, then reformat the drive with exFAT file system. Once this is done, you should be able to transfer more data to the DataTraveler.

    FAQ: KDT-010611-GEN-12

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    Windows may not recognize the MacOS Extended or Standard file system. To resolve, format the drive in macOS with MacOS DOS or exFAT file system so that it can be used in both environments.

    WARNING: Formatting will erase all of the data on the DataTraveler. Back up your data before proceeding.

    1. Insert the DataTraveler into the macOS machine and wait for it to mount.
    2. Click on the "GO" option on the menu bar.
    3. Double-click on Utilities (If you do not see Utilities, double-click on Applications and then double-click on the Utilities folder.)
    4. Double-click on the Disk Utility icon.
    5. On the Disk Utility Dialog box, click once on the Kingston DataTraveler active partition.
      Note: There will be two listings for the DataTraveler, the first one is the active partition and the second is the volume label.
    6. Click the erase tab located on the right side of the screen.
    7. Using the Volume Format drop-down, select "MS-DOS File System" or "exFAT" from the list.
    8. Click Erase.

    Note: macOS 10.6.5 and later has full support for read and write access of exFAT formatted drives. However, macOS still has read only access to NTFS formatted drives.

    Some devices (MP3 players, digital photo frames, etc) will not read NTFS or exFAT file systems.

    Also Windows XP and Vista will require an update in order to access exFAT.

    FAQ: KDT-010611-GEN-18

    Apakah ini membantu?

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