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It may be due to chip density, especially if you have an older DDR3 based system. Your system may require 2Gbit (Gigabit) density DRAM chips and the memory you installed is using 4Gbit density chips which is not compatible. Not to be confused with the term Gigabyte (capacity of the memory). 2Gbit chips are no longer being produced by the DRAM chip manufacturers therefore we're unable to manufacturer compatible modules.
FAQ: KTM-073115-DTN-01
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FAQ: KTM-012711-GEN-13
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Additional memory will not necessarily increase the performance of your computer. It will allow you to run more programs or processes at once or more memory intensive programs. There may be a performance increase if the original amount of memory installed was close to insufficient for the programs and processes you use the computer for.
FAQ: KTM-012711-GEN-07
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Parts sold in kits (denoted by "K2," "K3" or “K4” in the part number e.g., HX424C15FW2K4/32) are packaged for use in Dual, Triple or Quad Channel configuration. The computers that support these configurations will typically access multiple memory modules as a single location of RAM with a wider bandwidth, if the memory modules installed within the same bank are identical. Therefore, Kingston ensures that only modules with matching components are packaged into Dual, Triple and Quad Channel kits.
FAQ: KTM-020911-GEN-19
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Yes. In most cases if the computer supports a slower speed, it will clock down to a slower speed as long as it is the correct memory type (DDR, DDR2, etc). But be aware the function of clocking down depends on the computer and it isn't guaranteed to work in every case
FAQ: KTM-021011-GEN-16
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ElectroStatic Discharge, ESD is simply the discharge of built up static electricity.ESD should not be taken lightly as this is one of the few things an individual can do to damage or destroy their computer or hardware components.It is like when you rub your feet on the carpet and you touch something metal.ESD can occur without the user feeling a shock and will occur when only working on the inside of the computer or handling hardware.
How to help prevent ESD
The best method of preventing ESD is to use an ESD wrist strap or a grounding mat or table.However, because most users do not have access to these items, we have included the below steps to help reduce the chance of ESD as much as possible.
To learn more about ESD and how to protect your electronics, please refer to the below site.
ESD Association
https://www.esda.org
FAQ: KTC-Gen-ESD
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FAQ: KTM-012711-GEN-12
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In many cases, the BIOS or a diagnostic program will report the memory bus frequency, which is half of the frequency for DDR type memory. As its name implies, DDR (Double Data Rate) data rate is twice the memory bus frequency. So if the memory bus speed is 800MT/s and you are using DDR3-1600 memory, the RAM is running at the correct speed.
FAQ: KTM-071015-GEN-20
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Additional memory will not necessarily increase the performance of your computer. It will allow you to run more programs or processes at once or more memory intensive programs. There may be a performance increase if the original amount of memory installed was close to insufficient for the programs and processes you use the computer for.
FAQ: KTM-012711-GEN-07
Was this helpful?
Parts sold in kits (denoted by "K2," "K3" or “K4” in the part number e.g., HX424C15FW2K4/32) are packaged for use in Dual, Triple or Quad Channel configuration. The computers that support these configurations will typically access multiple memory modules as a single location of RAM with a wider bandwidth, if the memory modules installed within the same bank are identical. Therefore, Kingston ensures that only modules with matching components are packaged into Dual, Triple and Quad Channel kits.
FAQ: KTM-020911-GEN-19
Was this helpful?
ElectroStatic Discharge, ESD is simply the discharge of built up static electricity.ESD should not be taken lightly as this is one of the few things an individual can do to damage or destroy their computer or hardware components.It is like when you rub your feet on the carpet and you touch something metal.ESD can occur without the user feeling a shock and will occur when only working on the inside of the computer or handling hardware.
How to help prevent ESD
The best method of preventing ESD is to use an ESD wrist strap or a grounding mat or table.However, because most users do not have access to these items, we have included the below steps to help reduce the chance of ESD as much as possible.
To learn more about ESD and how to protect your electronics, please refer to the below site.
ESD Association
https://www.esda.org
FAQ: KTC-Gen-ESD
Was this helpful?
It may be due to chip density, especially if you have an older DDR3 based system. Your system may require 2Gbit (Gigabit) density DRAM chips and the memory you installed is using 4Gbit density chips which is not compatible. Not to be confused with the term Gigabyte (capacity of the memory). 2Gbit chips are no longer being produced by the DRAM chip manufacturers therefore we're unable to manufacturer compatible modules.
FAQ: KTM-073115-DTN-01
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FAQ: KTM-012711-GEN-13
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In Windows, click on the Start button, select Control Panel and open System. This will display basic information about the computer including the amount of RAM installed.
In MacOS, select "About This Mac" or "About This Computer" from the Apple menu in the upper left corner of your Desktop. This will provide information about your Mac's total memory.
In Linux, open a terminal window and enter the following command: cat /proc/meminfo
This will show the total amount of RAM as well as other memory information.
FAQ: KTM-012711-GEN-06
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FAQ: KTM-012711-GEN-12
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Yes. In most cases if the computer supports a slower speed, it will clock down to a slower speed as long as it is the correct memory type (DDR, DDR2, etc). But be aware the function of clocking down depends on the computer and it isn't guaranteed to work in every case
FAQ: KTM-021011-GEN-16
Was this helpful?
In many cases, the BIOS or a diagnostic program will report the memory bus frequency, which is half of the frequency for DDR type memory. As its name implies, DDR (Double Data Rate) data rate is twice the memory bus frequency. So if the memory bus speed is 800MT/s and you are using DDR3-1600 memory, the RAM is running at the correct speed.
FAQ: KTM-071015-GEN-20
Was this helpful?