KingstonCare

What is KingstonCare?

Kingston is more than a part; Kingston is a partner. As an extension of Kingston’s dedication to quality and customer service, KingstonCare is an offering of unique, free tools for Kingston system-specific memory (server, desktop and notebook), Server Premier memory, SSD products and more. Kingston Technology end users, partners and service providers can benefit from our expertise gleaned from over 35 years of industry experience.

KingstonCare services include access to our technical experts, RMA cross-shipping to reduce system downtime and dedicated Kingston representatives for each account. Not all products and services are available in all locations. Please use the links below to contact your local Kingston representative for more information.

Will adding Kingston void your customer’s system memory?

Kingston has heard of instances where a computer manufacturer’s sales representative has told customers if they use third-party memory in the manufacturer’s computer system, the warranty is voided. This may not be true – they may be attempting to coerce customers into purchasing memory modules from the system manufacturer, usually at much higher prices than Kingston’s. Please ask customers to confirm such a requirement is in the manufacturer agreement. Even so, such a requirement may be illegal if it unreasonably restrains trade or lessens market competition. Customers should consult their legal advisor on this.