DataTraveler Max USB Flash Drive - 技术支持
资源
视频
常见问题
Please confirm that the host system meets the following criteria:
• The host machine has a Type-C or Type-A USB 3.2 Gen 2 port.
• If using an extension cable or USB hub, please make sure the cable or USB hub is rated for USB 3.2 Gen 2. Cables and hubs of low quality may be incapable of high-speed data transfer, please check the cable manufacturer’s specifications.
• The host machine has the latest updates, including BIOS, Chipset, and USB drivers.
FAQ: DTMAX-01001-001
这有用吗？
| Kingston -> Compatible Interface for Optimal Performance | Standard | Max USB Data Transfer Speed |
| USB 2.0 | 480 Mbps | |
| USB 3.2 Gen 1 | 5 Gbps | |
| DTMAX-> | USB 3.2 Gen 2 | 10 Gbps |
| DTMAX-> | USB 3.2 Gen 2x2 | 20 Gbps |
| DTMAX -> | USB4/Thunderbolt | 10 Gbps, 20 Gbps, 40 Gbps (Depends on host specs) |
FAQ: DTMAX-01001-002
这有用吗？
这在闪存中很常见，无论是内部固态硬盘还是外部 USB 存储，部分原因是闪存与旋转硬盘制造商计算兆字节的方式不同。硬盘制造商将兆字节（或 1000x1000 字节）计算为 1000KB，而基于闪存的存储的二进制计算为 1024KB。
示例：对于基于 1TB 闪存的存储设备，Windows 将计算其容量为 931.32GB。(1,000,000,000,000÷1,024÷1,024÷1,024=931.32GB)。
此外，Kingston 保留了一些列出的容量用于格式化和其他功能，例如固件和/或控制器特定信息，因此一些列出的容量不可用于数据存储。
FAQ: KDT-010611-GEN-06
这有用吗？
Windows may not recognize the MacOS Extended or Standard file system. To resolve, format the drive in macOS with MacOS DOS or exFAT file system so that it can be used in both environments.
WARNING: Formatting will erase all of the data on the DataTraveler. Back up your data before proceeding.
- Insert the DataTraveler into the macOS machine and wait for it to mount.
- Click on the "GO" option on the menu bar.
- Double-click on Utilities (If you do not see Utilities, double-click on Applications and then double-click on the Utilities folder.)
- Double-click on the Disk Utility icon.
- On the Disk Utility Dialog box, click once on the Kingston DataTraveler active partition.
Note: There will be two listings for the DataTraveler, the first one is the active partition and the second is the volume label. - Click the erase tab located on the right side of the screen.
- Using the Volume Format drop-down, select "MS-DOS File System" or "exFAT" from the list.
- Click Erase.
Note: macOS 10.6.5 and later has full support for read and write access of exFAT formatted drives. However, macOS still has read only access to NTFS formatted drives.
Some devices (MP3 players, digital photo frames, etc) will not read NTFS or exFAT file systems.
Also Windows XP and Vista will require an update in order to access exFAT.
FAQ: KDT-010611-GEN-18
这有用吗？
在 Mac 中，您要先清空废纸篓才能重新收回空间。 您可能需要在清空废纸篓后重新插回 U 盘。
如果这没有用，那么应该对设备进行完整格式化。 请按照下述说明来格式化金士顿设备。
警告： 格式化将擦除所有数据，因此请确保您已有一个副本，然后再继续。
- 转到“前往 > 应用程序 > 实用工具”并打开“磁盘工具”。
- 从左侧面板中选择您的 U 盘，然后在右侧单击“抹掉”。
- 选择一个“宗卷格式”。选择"MS-DOS 文件系统"将使 U 盘能够在 Mac 和 Windows 操作系统下工作。 如果仅在 Mac 中使用，请选择"Mac OS 扩展"作为宗卷格式。
- 单击“抹掉”。
FAQ: KDT-010611-GEN-04
这有用吗？
FAQ: KDT-110611-GEN-09
这有用吗？
Please confirm that the host system meets the following criteria:
• The host machine has a Type-C or Type-A USB 3.2 Gen 2 port.
• If using an extension cable or USB hub, please make sure the cable or USB hub is rated for USB 3.2 Gen 2. Cables and hubs of low quality may be incapable of high-speed data transfer, please check the cable manufacturer’s specifications.
• The host machine has the latest updates, including BIOS, Chipset, and USB drivers.
FAQ: DTMAX-01001-001
这有用吗？
| Kingston -> Compatible Interface for Optimal Performance | Standard | Max USB Data Transfer Speed |
| USB 2.0 | 480 Mbps | |
| USB 3.2 Gen 1 | 5 Gbps | |
| DTMAX-> | USB 3.2 Gen 2 | 10 Gbps |
| DTMAX-> | USB 3.2 Gen 2x2 | 20 Gbps |
| DTMAX -> | USB4/Thunderbolt | 10 Gbps, 20 Gbps, 40 Gbps (Depends on host specs) |
FAQ: DTMAX-01001-002
这有用吗？
FAQ: KDT-110611-GEN-09
这有用吗？
USB 外部设备变热或变暖的一些因素包括：
- 材质：金属闪存盘和读卡器在使用时往往比其他类型的 USB 闪存设备更热。这仅仅是因为金属比塑料等材料更容易吸热。
- 环境温度：如果主机设备或周围环境的温度很高，闪存盘的冷却能力就会降低。在炎热的环境中使用 USB 闪存盘或与温暖的设备一起使用时，USB 闪存盘往往会变得更热。
- 文件传输：传输大型文件或大量文件会升高闪存盘的温度。大型文件传输时间更长，需要更多能量，因此会产生更多热量。连续快速传输文件与传输大型文件具有相同的效果，即提高闪存盘温度。在数据传输过程中，闪存盘内部会升温，并通过其外壳释放热量。
数据传输完成后，请在从主机移除 USB 设备之前等待 30-60 秒。这应该能为 USB 设备提供足够的时间来降温。
FAQ: KTD-021211-GEN-01
这有用吗？
这是文件系统的限制。 为了将更多的数据传输到该设备中，您需要删除 U 盘中当前的数据并在 U 盘上创建要将文件复制到其中的文件夹。 这样做之后，您应该能够将更多的数据传输到 Data Traveler 中。
FAQ: KDT-010611-GEN-12
这有用吗？
Windows may not recognize the MacOS Extended or Standard file system. To resolve, format the drive in macOS with MacOS DOS or exFAT file system so that it can be used in both environments.
WARNING: Formatting will erase all of the data on the DataTraveler. Back up your data before proceeding.
- Insert the DataTraveler into the macOS machine and wait for it to mount.
- Click on the "GO" option on the menu bar.
- Double-click on Utilities (If you do not see Utilities, double-click on Applications and then double-click on the Utilities folder.)
- Double-click on the Disk Utility icon.
- On the Disk Utility Dialog box, click once on the Kingston DataTraveler active partition.
Note: There will be two listings for the DataTraveler, the first one is the active partition and the second is the volume label. - Click the erase tab located on the right side of the screen.
- Using the Volume Format drop-down, select "MS-DOS File System" or "exFAT" from the list.
- Click Erase.
Note: macOS 10.6.5 and later has full support for read and write access of exFAT formatted drives. However, macOS still has read only access to NTFS formatted drives.
Some devices (MP3 players, digital photo frames, etc) will not read NTFS or exFAT file systems.
Also Windows XP and Vista will require an update in order to access exFAT.
FAQ: KDT-010611-GEN-18
这有用吗？