USB 3.0 High-Speed Media Reader - Soporte

This reader does support SDXC cards. Be aware that most SDXC cards will use the exFAT file system. Most devices that accept SDXC cards, like digital cameras, read this file system. Therefore you should make sure the operating system on your computer will support exFAT or can be updated to support exFAT.

FAQ: KFR-072611-HS3-01

Windows assigns new drive letters to the next available physical drive. It will sometimes take the same drive letter as a network drive for this reason. This is a common problem with removable storage devices. Please use the following procedure to resolve this problem.

1. With the reader plugged into a USB port, type Computer Management in the Windows Search bar and press Enter.
2. Select Disk Management on the left window pane.
3. Locate the reader on the right window pane.
4. Right-click on the drive and select “Change Drive Letter and Paths” and assign it a new drive letter that is not being used by a mapped network drive.
5. Go back to “Computer” and open it to see if the reader is assigned the drive letter you chose.

FAQ: KFR-011411-GEN-01

Eso ocurre debido a limitaciones del suministro de electricidad. Aunque algunos dispositivos USB trabajan correctamente en los puertos antes mencionados, los dispositivos USB 2.0 High Speed generalmente necesitan de un suministro eléctrico mayor. Para solucionar este problema, debe conectar el lector directamente a uno de los puertos USB principales. Dichos puertos generalmente se encuentran en la parte trasera de la computadora. Si se trata de un sistema portátil, pruebe cada puerto USB ubicado en el lado izquierdo y derecho del portátil. Si el lector aún no se reconoce, comuníquese con soporte técnico para obtener asistencia.

FAQ: KFR-011411-GEN-02

Debido a que el FCR- HS3 se basa en un nuevo diseño, la utilidad del icono 19-en-1 no es compatible y puede causar que el FCR-HS3 no funcione correctamente. Usted debe desinstalar la utilidad del icono19-1 antes de usar el lector FCR-HS3.

FAQ: KFR-090111-HS3-03